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Using cTalent to Drive Team Success


While cMetrics focuses on individual selection, cTalent (also part of Analytics) is best used for development of existing employees and teams. 

cTalent allows you to look at patterns within current teams and enables you to build hypothetical groups and create talent plots. These exercises allow you to diversify a group and, using our four-quadrant Team Roles Talent Plot view, to foster a collaborative unit that features people of varying skill sets rather than a group of individuals with similar strengths and weaknesses.

Saving a New View in cTalent

To create a new team or view in cTalent, perform these steps (we will be creating an example view centered around the Job Match Analyst): 

Click on the caret in the "Select One" (Job Match) field

  1. Click the caret in the second field down in the Select a View or enter search criteria: section (reading, by default, Select One). A drop-down list of Job Matches appears.
    Select a Job Match from the drop-down
  2. Select a Job Match by highlighting it in the drop-down and clicking on it. We have selected Analyst, which replaces the phrase Select One.

    Note:

    All Job Matches have their own specified preset Competencies and Behaviors.

  3. In the Search for a Tag or Name field, we will search for several assessees to compare.
    Enter the names of those you would like to add to the view in the "Search for a Tag or name" field and click "Save" when complete
  4. Click Save when complete. The Save View dialog appears.
    Enter a name and a description for your new view
  5. Enter a name for your new view in the New View Name field. We have entered Analyst Team.
  6. For future reference, add a description in the Description field.
  7. Click Save. This view can now be retrieved by selecting Analyst Team from the Views drop-down.

Before you can enter a new criteria view, you will need to clear the fields of the existing criteria. To do this you will need to do the following:

Click the "Clear Search Criteria and Results" icon to clear all fields of their data

  • Click the Clear Search Criteria and Results icon ( ) in the upper right of the cTalent tab. All of the fields will clear of their data.

    Important:

    Once deleted, any searched criteria and results not saved as a view are not retrievable, and will have to be reconstructed. If the searched criteria and results are important enough that you might want to use them later, make sure to save them as a view.

Using a Saved Team View in cTalent

Selecting a Saved Team View

The purpose of saving team views is so that you can access them quickly for later reference. To do this:

  1. Click the cTalent tab on the Analytics page.
    Click the down-arrow at the right of the "Views" field and select a previously saved team view
  2. Click the caret to the right of the Views field. A list of views will appear in a drop-down.
    Select a previously saved team view from the drop-down
  3. Select a previously saved team view from the drop-down list (we have selected Educator Team). When a view is selected, the cTalent tab will populate with a list of assessees.

    You can select the Show Scores, Show Behaviors, and/or the Show Job Match checkboxes to display their Scores (the numerical values), their Behaviors (the outer rings), and/or the Job Match column(s).

Removing an Assessee from a Team View

To remove an assessee from a saved team view (in this example, we will be removing Linda Di Lapo), perform these steps:

Click the small grey x to the right of that name to remove that person from this team view

  1. Find the name of the assessee you wish to remove. in the Search for a Tag or Name field
  2. Click the small grey x to the right of that name to remove that person from this team view (We will click the small grey x to the right of Linda Di Lapo's name in order to remove her name and data from this view.

    Note:

    You will have to save the view to retain any changes in the view. See Saving a Changed View for detailed instructions.

    Note:

    This only removes an assessee's name and data from a saved view. It will not remove the assessee's name or data from the Caliper database.

Adding an Assessee to a Team View

You can also add a new assessee to a team view using the Search for a Tag or Name field. We will be adding Vincent Metallo to the team view.

  1. Begin by typing a portion of the new assessee's name in the Search for a Tag or Name field. All assessees matching that string will appear in a drop-down.
  2. Select the assessee name when you see it appear in the drop-down list. The new assessee's name will be added to the others in the Search for a Tag or Name field.

Note:

You will have to save the view to retain any changes in the view.

Saving a Changed View

You will have to save the view to retain any changes in the view. To do this:

Click "Save" to save the changed view

  1. Click Save in the upper right to save the view with the added assessee's name. The Save View dialog appears.
    Click the caret in the "Views" field
  2. Select the radio button next to the Views field.
  3. Click the caret at the right of the View field. A drop-down list of views appears. Select desired view from drop-down
  4. Select the name of the view you are working with and want to update. Click Save
  5. Click Save. The Save View dialog will close, and the "View saved as..." message appears above the cTalent tab.
    "View saved..." message

Grid, Group Analysis, and Team Roles Talent Plot

Using the Grid View

What we have seen so far is the default Grid view. This view allows you to see the overall competencies and potential areas of concern for each team at the individual level. This grid breaks down Job Match competencies by color. Each assessee's potential in each area, based on percentile scores, is shown in red, yellow, or green, with red representing low potential (1-39 percentile), yellow representing moderate potential (40-59 percentile), and green representing high potential (60-99 percentile).

Grid view

Note:

This is the default color scheme, and, due to its familiarity, is likely to be the most practical. However, these colors can be changed in Preferences if you wish.

The list represents all those who have completed a Caliper assessment for whom you are a contact. By default, the list sorts by Last name.

This team's strong suits appear to be in Accountability and Information Seeking, while they may fall short in Composure and Resiliency and Communicating.

We can now anticipate potential issues and proactively manage the team for success by offering developmental support in the weaker areas.

Displaying Hidden Talents and Training Needs

You can use cTalent to select different competency presets for your team and role-play how your talent may react outside of their comfort zone or given job function by changing the competency presets. To do this:

  1. In cTalent, select a view from the Select a View or enter search criteria: drop-down. We have selected a sample view titled Senior Leader, showing their saved competency percentiles according to a Senior Leader Job Match.
    Senior Leader team View against Senior Leader Job Match

    In the designated Job Match competencies and behaviors of Senior Leader, the Senior Leader team's assessees have almost uniformly high scores.

    Note:

    Five of the selections in the Job Match drop-down are more generalized competency-focused lenses. They are Management, Sales, Service, Technical, and Other. For our example, we will look at the team's potential against the Technical - General competency lens, but the same process would be used to change to another Job Match.

    Click the caret to the right of the Job Match field
  2. Click the caret at the right of the Job Match field—the second field down. A drop-down list of Job Matches appears.
    Select new Job Match
  3. Select a new Job Match (or competency lens) to change the competency focus. We have selected Technical - General. The assessees will remain the same, but Technical - General will replace Senior Leader in the Job Match field and the competency and behavioral focus will change accordingly.
    Senior Leader team View against Technical competency lenseThis allows you to see if hidden talent within your current employee pool is being underutilized and to pinpoint training areas that could be advantageous.

Using the Group Analysis View and Overlays

Using the Distribution View

Using the Group Analysis view, you can see a team according to its members' current positions within the overall competency landscape. This allows you to compare each individual's aptitude and areas of improvement based on the competencies most important for success in your organization.

Note:

To display the Group Analysis, you must select five or more assessees.

To view a team's Group Analysis, perform the following from the cTalent screen.

Click "Group Analysis"

  1. Click Group Analysis (at the top left of the lower grey area, between Grid and Team Roles Talent Plot). The Group Analysis screen appears.
    Group Analysis screen displaying Competencies
    By default, the Group Analysis view displays using the Competencies in Distribution view.
    Group Analysis screen displaying Traits
  2. Select the Traits radio button to display the view using Traits. The Group Analysis view immediately displays the Traits.

Using the Pattern View

The Pattern view displays in each row a color-coded representation of the general distribution by percentage of your team for any given competency (using the same percentile colors as the Grid view, above).

Note:

You have to select at least five assessees for the Pattern view to display.

To display the Pattern view:

  1. Select the Pattern radio button, at the top right of the screen. The Pattern view will replace the Distribution view.
    By default, the Pattern view displays in each row the general distribution by percentage of your team for any given competency. However, we would like to see how specific team member(s) might be affecting the team.
    Click the desired team member(s)
  2. Select the team member that you want to view in the Search for a Tag or Name field. The Pattern view will be overlaid with color-coded circles representing that team member's percentile rank for each competency. Here we have selected Shane Flynn.
    The percentile ranks of the selected team member is overlaid on the Pattern screen

    Note:

    You can select more than one team member. The percentile ranks will all display a different color for each selected team member. You can use these results to track and compare staffers' potential.

Using the Team Roles Talent Plot

The Team Roles Talent Plot provides a quick way to look at talent across your organization's existing teams or potential groupings, and it offers a holistic approach to proactively managing for skill and competency gaps. To view the Team Roles Talent Plot, perform the following:

Click "Team Roles Talent Plot"

  1. Click Team Roles Talent Plot. The Team Roles Talent Plot appears.

    The Team Roles Talent Plot is a four-quadrant view, showing your team divided into these types:

    • Champion: Champions are apt to be visionaries who can act as politicians, communicators, and persuaders.
    • Creator: Creators are likely to be strategic thinkers who synthesize information, assess risk, and calculate action steps.
    • Implementer: Implementers tend to be executors who show a posture for action and focus on tasks and productivity.
    • Facilitator: Facilitators tend to be peacekeepers who desire agreement and consensus among the group.

In the example shown above, the sample team consists of employees who are strong in grasping creative concepts and championing a cause. Facilitation and implementation, on the other hand, may be lacking.

This graphic could alert a manager of the need to train people in the relevant developmental areas, or it could cause him or her to diversify the group and switch the team dynamics around, possibly bringing aboard someone who can gain team members' buy-in and chart a course for action.

Note:

Select the Show Names checkbox to place members' names next to their corresponding colored circles on the quadrants.

Deselect Show Names to view only the colored circles. The circles' colors will still correspond with those next to each name in the Search for a Tag or Name field.

Note:

Only those individuals who have completed a full Caliper Profile for your company can be viewed in cTalent. Those who have only completed a short assessment (Predictor, Predictor Plus, etc.) cannot be viewed in cTalent, but can be viewed in cMetrics.

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