Client Support

Back to Client Portal New Support Ticket Edit Profile Sign Out Submit a Support Ticket

Technical Job Models

Caliper offers the following validated technical Job Models


Analysts collect, synthesize, and examine data from multiple sources in order to come to logical conclusions and make recommendations. The data may be from a wide variety of sources; what Analysts do with the data defines this job function more than the context or content of the data itself. They are good at seeking out information, and they display a high level of detail

orientation. Analysts document key results from the information gathered, report them to management, and use them to make decisions.

Document Management Specialists compile, process, and maintain data and records according to established guidelines. These data and records may be related to billing or invoicing or other business-related topics. Document Management Specialists may also perform other administrative tasks related to daily business operation, many of which could be clearly defined, closely related, and repetitive.

Financial Advisors advise clients on financial plans, using knowledge of tax and investment strategies, securities, insurance, pension plans, and real estate. Duties include assessing clients’ assets, liabilities, cash flow, insurance coverage, tax status, and financial objectives.

Health Information Technicians compile, organize, and manage health-related data and records according to established guidelines. These data may be specific to patients’ medical history, insurance information, or other sensitive medical information that must be accurately recorded and secured. Health Information Technicians may manage paper medical files as well as work in electronic systems to store data.

Insurance Adjusters review settled insurance claims to ensure that payments and settlements have been made in accordance with company practices and procedures. They report overpayments, underpayments, and other irregularities. 

Insurance Examiners investigate, analyze, and determine the extent of an insurance company’s liability concerning personal, casualty, or property loss or damages, and attempt to effect settlement with claimants. They correspond with or interview medical specialists, agents, witnesses, or claimants to compile information. They calculate benefit payments and approve payment of claims within a certain monetary limit.

Investment Fund Managers plan, direct, or coordinate investment strategy or operations for a large pool of liquid assets supplied by institutional investors or individual investors.

IT Support Specialists provide technical assistance and support for issues related to computer systems, software, and hardware. They are responsive to end-users and work to properly diagnose, troubleshoot, and implement solutions to their issues. They provide assistance in a timely manner either remotely or in person, depending on their customer base.

Operators run and monitor the operation of tools, machines, vehicles, or systems. They focus on completing specific tasks, which may be related to a manufacturing process, logistics and materials handling, or other environments where employees work to meet standards for quality, safety, and productivity. Operators may also be responsible for set-up or installation of machinery, equipment, or software.

Purchasing Agents research, evaluate, and purchase products or supplies that are necessary for the operation of an establishment. These supplies may either be resold to customers or used by the company for everyday operations.

Technical Design Specialists research, develop, and test complex products, tools, or systems, such as computer networks, software applications, manufacturing equipment, or other forms of intellectual property. They gather and analyze information to develop specifications, or to understand those provided. Technical Design Specialists may need to use creativity to overcome unexpected or complicated challenges in the process of designing a high-quality output within budgetary and time-frame constraints.

Technicians assemble, maintain, or repair equipment, computer networks, or some forms of intellectual property. They are responsible for diagnosing or troubleshooting problems, repairing broken parts, and installing required upgrades. Their work is usually fairly complex and requires some specialized knowledge or skills.


Back to all job models


Did you find it helpful? Yes No

Send feedback
Sorry we couldn't be helpful. Help us improve this article with your feedback.